酒店英語：抱怨服務Complaining about the Service

Why is my order taking so long?

我點的菜為何這麼久？

I’ll see if the chef has begun to cook the meal.

我去看看廚師是不是已經幫你做了。

I believe that there is an error on my bill.

我的賬單有誤。

Look what you have done!

看看你做的好事！

I’d like to apologize for our carelessness.

我為我們的粗心道歉。

What’s that got to do with it?

那有什麼關係呢？

Could you please send me the cleaning bill and we will refund the cost to you？

請把清理費用的賬單寄給我們，我們把錢退還給您，好嗎？

We are very sorry to have caused you this trouble.

很抱歉給您帶來這種麻煩。

There is something terrible in the soup.

這湯裡有髒東西。

That won’t do at all!

那根本不能喝！

It would be better if you want to make up anyway.

如果你們想補償一些，那會讓人感覺好些。

One of our cooks is ill today.

今天我們的.廚師，當中有一個生病了。

Please do. I would also like to speak with the manager.

請吧。我要跟你們經理談談。

Here’s an appetizer on the house to show our apology.

這是我們店的免費開胃小吃，送給你以表達我們的歉意。

Can you switch it?

你能給換一下嗎？

May I clean it up for you?

我可以為您清理嗎？

I think you have made a mistake. This muffin isn’t what we ordered.

我想你可能弄錯了，我們沒點這道鬆餅。

This baked potato tastes funny. I think it may be soggy.

這個烤馬鈴薯味道很怪。我想可能是沒烤透。

Would you like it baked a little more?

你願意把它再烤一下嗎？

Why not？

好吧。

I’ll see that it’s changed straight away.

我馬上把它換掉。

It’s a busy time.

這會兒太忙了。